Overview

In today's globalized market, organizations face the constant challenge of enhancing their competitive edge. Developing a full spectrum of systems software in-house while meeting demanding time, quality, and cost objectives poses a significant challenge. Recognizing this challenge, Telecommunication vendors increasingly opt to outsource part of their development activities while maintaining their ongoing business operations. The growth of software outsourcing, particularly within the telecom industry, is a global trend that is expected to continue in the future.

Intracom Telecom excels in contributing to Telecom vendors' product development roadmaps with more than forty years of experience and a proven international track record with leading vendors. Offering a comprehensive portfolio of software engineering and support services, Intracom Telecom covers the entire development lifecycle for any telecommunication system, ensuring satisfaction for even the most demanding customers.

Our highly competent teams add value across the entire development lifecycle, from Business/Requirements Analysis & Consulting, Development, Automation Testing, and Continuous Deliveries (CI/CD) to Customer Support Services (24/7), while closely keeping pace with technological developments in Virtualization and Cloud Orchestration environments.

Operating software development centers in three major cities in Greece (Athens, Thessaloniki, and Patras), Intracom Telecom collaborates with local academic and scientific institutions, providing pools of resources and competence, as well as opportunities to attract esteemed young talents.

Highlights

Innovation that Drives Excellence

Innovation serves as Intracom Telecom's core business enabler, ensuring high levels of customer satisfaction and building long-term partnerships through trust and recognition. Our flat organizational structure facilitates agile operations, providing a collaborative environment that promotes innovation and operational excellence. With proven achievements, Intracom Telecom is highly responsive to technological challenges in telecommunications, offering innovative ideas on system architectures, protocols, software modularization, cluster technologies, cluster data management algorithms, prototypes, and verification techniques.

Our People: Our Most Valuable Asset

Intracom Telecom's full-time, in-house engineering experts and development teams possess solid knowledge in cloud-native apps, mobile and fixed networks, real-time and state-oriented systems. With multi-year experience in complex and technologically-diverse international projects, our teams are committed to technological challenges, demonstrating the skills and performance required to exceed customer expectations.

Lean & Agile Operations

Adopting the latest methodologies for managing complex work assignments, Intracom Telecom's Software Development Center pioneered and introduced the "Agile" framework in early 2010. Scrum and Kanban frameworks are applied for feature development and support services. Under an Agile and Lean mindset, Intracom Telecom delivers significant value to customers by constantly contributing to the development of value-adding products and tools and implementing cost-saving ideas. Abreast with the latest technological developments, Intracom Telecom shares its best practices with customers to generate innovative ideas that yield optimized solutions.

Partnering for success

Intracom Telecom is the ideal partner, and our Outsourcing Services offering aligns perfectly with market needs due to the following differentiation factors:

• Recognized for Excellence - among Ericsson's top preferred suppliers.
• Trustworthy Partner - confidentiality agreements keep partnerships secure.
• Top-notch Technical Competencies - over three decades of accumulated experience.
• Seamless Step-in to customer operations with proactive and accurate planning.
• From Early 2G to 5G active participation in the entire mobile telecommunication evolution.
• Pioneers in Agile Development Methodologies - cross-functional teams collaborating in large-scale and worldwide-distributed feature developments.
• Exemplary Technical Support throughout the lifecycle of the developed solutions - 24/7 customer support and fast problem-solving.
• Innovative Culture - internationally recognized for offering great ideas to customers.
• Strong experience of working in multicultural environments.

Applications

• 4G Mobile Core networks functions
• 4G and 5G Signaling nodes
• Telecommunications Network Services
• Cognitive Network Solutions

Markets

Telco and ICT vendors persistently pursue business and operational models to meet their goals for increased efficiency and reduced costs. Software development outsourcing services are a focal area that enables such companies to achieve these goals. This is because it allows businesses to partner with the best software development services, access Top Talented and High-Qualified Developers at a cost-effective business scenario and achieve faster time to market while still focusing on their core business.