NGINius™
Empower Digital Innovation with a Unified, Intelligent Charging & Service Enablement Platform!
Overview
NGINius™ by Intracom Telecom, is a comprehensive, next-generation suite of components that seamlessly integrate advanced charging and policy control capabilities with dynamic application enablement. Designed for Telecom Operators, but also covering markets like Utilities, IoT, Media or Enterprise, the NGINiusTM empowers customers to deliver and monetize innovative, personalized digital services while maintaining operational efficiency and scalability.
Highlights
- Unified Charging & Policy Control: Converged Charging (OCS/CHF) and Policy Control (PCRF/PCF) to manage monetization across prepaid, postpaid, and hybrid models, for fixed, mobile, calling cards or other markets, ensuring real-time charging and policy enforcement.
- Agile Service Creation & Orchestration: Rapidly conceptualize and deploy new, customized telecom applications for intelligent call handling, routing or control using a flexible, modular design environment tailored for dynamic market needs, seamlessly integrated with charging & policy modules. Deliver added value using complementary, personalized services to delight and enthuse your subscribers.
- AI-Powered Insights: Advanced AI/ML capabilities for predictive & real-time analytics, product & offer optimization, fraud detection and customer care, facilitating personalized customer experiences and informed decision-making and strategic planning.
- 5G and beyond: Enable new business models like network slicing, IoT charging or dynamic QoS, along with traditional B2B, B2C, B2B2X schemes for voice, video, packet data, messaging, content consumption or event in a single, consolidated solution with full backwards compatibility.
- Comprehensive Customer Management: Access a 360° view of customer interactions and usage patterns, enabling personalized experiences and proactive service adjustments.
- Cloud-native, Open, Scalable Microservices Architecture: Built on a cloud-native, microservices-based framework using best-of-breed open-source components, the NGINius™ Suite ensures high availability, scalability, failover control & disaster recovery, OAM and ease of integration with existing systems (third-party OSS/BSS platforms, legacy systems, partner ecosystems etc.) while optimizing TCO.
- Enhanced User Experience: Deliver seamless and intuitive user experiences across various touchpoints, increasing customer satisfaction and loyalty with personalized campaigns.
- Standards compliance: Fully aligned with TM Forum's Open Digital Architecture (ODA) and 3GPP's specifications, ensuring modularity, openness, and long-term ecosystem compatibility. Assured compliance with relevant regulations & directives (e.g. GDPR, NIS2, EU roaming, etc.).
NGINius™ positions customers at the forefront of digital transformation, offering the tools necessary to innovate, adapt, and thrive in a competitive landscape.
Applications
NGINius™ Suite is comprised of several battle-proven, out-of-the box applications & customizable components that can be seamlessly combined with each other for complete solutions, or integrated with new, bespoke on-order applications:
- Converged Charging: Maintain many types of wallets for prepaid, postpaid or hybrid subscribers with complete subscriber lifecycle, featuring intelligent, dynamic rating, tariff and product management, as well as credit control and refund operations using volume, time, QoS, event or other triggers. Offer notifications using multiple channels, including SMS, Web, mobile application notifications, USSD, IVR etc.
- Policy Control: Create your own, intuitive policy rules for fast, flexible, 'Do-It-Yourself' policy deployment and a 'Mix & Match' selection of parameters for bandwidth on demand, roaming cost control, speed throttling, parental control, etc.
- Network Gateway: Integrate with SS7, SIP, Diameter, 5G SBI (SBA) and other telecom network interfaces or AMI/MDM interfaces for utilities networks, enabling credit, policy & session control, and other applications and realizing load-balancing, failover control and scalability. SS7 & SIP integration is offered via Telecom Application Server (formerly HPE).
- IVR and Multimedia applications: IVR, MRF/SRF and Multimedia applications or application extensions such as call recording, voice portals, AI/LLM chatbots with ASR/TTS, automated robocalls or ring-back-tone services can be offered via Telecom Media Platform (formerly HPE).
- Voucher Management: Handle the lifecycle of vouchers for prepaid cards, coupons or other business functions. Organize by packs and lots, manage batch orders, coordinate with voucher vendors and get real-time analytics on usage.
- Campaign Management: Target audiences with ease using intelligent promotions, and loyalty incentives and rewards (bonuses and discounts) for cross-selling or up-selling. Perform content adaptation (advertisements in the form of banners, messages, etc.) as well as header enrichment (outbound/inbound) for a wide variety of cases based on QoS, location or session, e.g., free streaming, roaming.
- Self-care & Provisioning: Consolidated your business functions around product catalogue management, ordering & provisioning, service fulfillment, delivery and reporting around a seamlessly integrated environment with multiple backend external systems.
- Intelligent Enterprise Communications: Deploy instances of Virtual Private Network & vPBX over public telecom phone networks with grouping, short-numbering, routing etc.
- Intelligent Routing & Number Translation: Offer services like Universal Access Number, Flexible Call Routing, Intelligent Televoting, Line Hunting, Number Portability and more.
- Location & Personalization: Realize Home or Office Zone services, multi-SIM and advanced, location-based access control.
- Call Completion & Messaging: Enable Missed Call Alert, Callback, Notify Me and Bulk SMS messaging for campaigns.
- Your idea here! Our skilled analysts and developers can listen and analyze your business case and provide a bespoke solution for your business case, leveraging any applicable components from the NGINius™ Suite.