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Products, Solutions & Services
Professional Services
Professional Services INTRACOM TELECOM
INTRACOM TELECOM has extensive experience in providing complete Engineering Professional Services to customers in the Telecom and Enterprise sectors.
Such services are offered to:
- Fixed Telephony Traditional Operators
- Mobile Operators
- New Entrants - Licence Holders
- Internet Service Providers
- Enterprises (Public or Private)
- Utilities Telecom Providers
Services
Planning & Engineering Services
- Application planning
- Backbone and Access Network planning
- Frequency planning
- Wireless systems planning
- Integration engineering
- Data networks engineering
- Equipment dimensioning
- Interconnection - interoperability engineering
- Multiple-vendor environment engineering
Implementation
- Logistics planning & application
- Site acquisition
- Civil works
- Sites construction
- Equipment installation
- Commissioning
- Putting into service monitoring
- Cable (copper or F.O.) networks construction
- Installation of towers, masts & ancillary material
- Integrated project management
After Sales Support
- Spare parts engineering and handling
- Repair & replacement
- Remote troubleshooting
- On-site maintenance
- 24 hours helpdesk
- Preventive maintenance
- Complete post-guarantee support services
- Emergency handling
Training
- Classroom and test-bench
- On-site and on-the-job training
- Maintenance training
- Planning & engineering training
The services offered by O&BSS regarding all process and completion stages of a project, as well as all the phases that follow after the completion of it, are the following:
- Analysis
The Analysis services include the investigation of customer's corporate needs and caters for the provision of custom made consultation that incorporate existing or newly developed solutions for the improvement of customer services.
- Operational Specifications
The Operational Specifications services aim to gather all necessary Operations Support specifications and present them in a concise and coherent way that will enable the customer to further develop his operations.
- System Design
The System Design services enable the development of the appropriate solutions that will meet the stringiest specifications with a minimum cost.
- Set-Up
The Set-Up services include the operational deployment and testing for switching the installed system from one environment to another.
- Training
The Training services involve the development of training material and training seminars for addressing customers needs.
- Project Management
The Project Management services refer to testing and monitoring of a project that is ready to be deployed.
The rapid evolutions in the telecommunications area, as well as the changes in operation and development of Service Providers and Large Enterprises require the utilization of compound integrated networks and the effective support of the subordinate telecommunication infrastructures.
Responding to the above demands, INTRACOM TELECOM has organized a specialized group for the design, staging, installation, operation and optimization of complex networks for Service Providers and Large Enterprises in Greece and abroad.
The group has distinctive cores of specialization, which include IP Routing (IGP/BGP), Core Transmission, Voice Solutions, QoS, MPLS/VPN, SNA/DLSW+ protocol, Content, Security, IP Aggregation, IP Multilayer, and Data Center and High Availability Solutions.
The Professional Services Portfolio is modular, covering all different customers' requirements, and it refers to the whole life-cycle of the network.
Start of pageProject Management
The Project Management Services detail the project's scope and ensure its correct and timely execution. They include:
- Definition of the project scope with the Customer
- Definition of the network implementation plan
- Provision of a Single Point of Contact
- Ensure that project milestones are met
- Continuous reporting of on-going project status
- Provision of relevant documentation
Deployment
The Deployment Services cover the network planning, design and implementation and they include:
- High Level Design
- Low Level Design
- Site Survey
- Structured Cabling
- Staging
- Installation - Roll Out and Commissioning
- Migration and Integration
- Acceptance Tests
Operations
The Operations Services provide the resources and capabilities for a rapid implementation and stuffing of a Network Operations Centre (NOC) and include:
- NOC Operate
- NOC Build
Advanced
The Advanced Services provide Audit for the network's optimization, security and availability management and include:
- Net Audit
- Security Audit
- Advanced Advocacy Services for Greenfields
Certifications
IForce Partner - System ProviderEnterprise (Sun Microsystems)
