::INTRACOM TELECOM:: - Network, Service Monitoring & Management Systems

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Products, Solutions & Services

Telecommunications

Network, Service Monitoring & Management Systems

The offered management systems and solutions refer to wireline, wireless and VoIP networks and can be discretely categorized into the following categories:

Resource Management and Operations
- RTTMS - Real Time Traffic Management System
This is an INTRACOM TELECOM developed solution that caters for the traffic management of digital exchanges in real-time. RTTMS successfully handles over 350 exchanges internationally and offers the capability to fully manage the exchanges' traffic controls through the use of a coherent graphical interface.
- International Traffic Management System
- Fiber Optic Management
Service Management & Operations
- Wireless Quality Management
- SS7 Management
- New Generation Networks Management
- Performance Management
- IP Management (RWAN, CWN, VM, VPSNC, CIC)
Turnkey Solutions Management
Applications and solutions have being developed onto TeMIP, NETeXPERT and NETCOOL platforms cooperating with Inventory systems, aiming in an integrated operations environment of complex networks &services management.
The deployment of applications and solutions of this type include a specially developed software for these platforms, targeting to customisable alarm management for a series of products and technologies (GSM, GPRS, Radio Transmission Systems, SDH, ATM, etc.).
On the other hand, a distinct set of applications are involved that allow the unified management of the services and system resources focusing on the Fulfilment and Assurance areas.

ACMS

ACMS, INTRACOM TELECOM's Access Control Management System, offers a physical access security system enabling the configuration, control and real-time monitoring of the sites/areas under protection from a central location. ACMS manages access control equipment such as card readers, turnstiles, radars, glass break detectors, sirens etc. Access Control Management System can operate (optional feature) as time attendance control/management system.

ACMS is used wherever physical access control is required: sites with expensive/critical equipment that access shall be limited to authorized persons, unattended equipment rooms/buildings, outdoor cabinets, areas/zones with increased security needs such as libraries, laboratories, R&D facilities etc.

Product Leaflet: ACMS pdf file (99KB)

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RTTMS

RTTMS provides monitoring, analysis and control of the configuration of the ISDN/PSTN telephone network and of the telephone traffic that is conveyed by the ISDN/PSTN digital telephone switches.

RTTMS enables Telecom Operators to a) collects alarms, configuration and traffic data from the PSTN/ISDN networks, b) processes and presents them appropriately, c) detects abnormal network conditions, d) issues reports and e) provides capabilities of correcting abnormal conditions by applying traffic controls.

Product Leaflet: RTTMS pdf file (86KB)

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ETTAS (please note that ETTAS is an RTTMS-dependent product)

The Elapsed Time Traffic Analysis System (ETTAS) is a system, which collects traffic data from the PSTN/ISDN switches of the Fixed network, as well as from other Network Management Systems, processes and statistically analyses them, stores the raw and processed information in files and in a database, presents them appropriately, issues reports and provides capabilities of data retrieval for post-processing.

ETTAS enables Network Providers to post-process analyze their network performance.

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INTRACOM TELECOM Integration Services

INTRACOM TELECOM provides integrated network management "turn-key" solutions, that can cover the operator's requirements regarding fault, configuration, inventory, provisioning and performance management based on best of breed products (like HP TeMIP, Agilent NETeXPERT, Micromuse Netcool, Granite Xpercom (Xng), etc.)

INTRACOM TELECOM Integration Services enables Service Providers to a) reduce network operating costs, b) deploy maintenance and repair processes more strategically, c) attract & retain customers and d) improve customer satisfaction.

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Netcool (by MICROMUSE)

MICROMUSE's Netcool suite enables service providers to monitor faults on their networks in real-time. The Netcool application collects fault and status data from a variety of network devices and management environments, including a) switching, transmission, access, IP network etc. b) network management applications servers and c) mainframes, NT systems, UNIX applications and frameworks, among many others. INTRACOM TELECOM integration services include a) requirements specification analysis, b) installation of the HW & SW platform, c) customization of the platform to meet the customer requirements and d) support.

MICROMUSE's Netcool enables Service Providers to a) leverage the existing investment in Network Management infrastructure, b) Introduce element and network management systems from multiple vendors and yet use the umbrella management system to maintain a full view of the entire network, c) provide a management platform that will enable the telco to provide the highest quality and most reliable services to its customers and d) provide a flexible management platform that can extend, scale and change in line with telco's business needs.

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NETeXPERT (by AGILENT)

NETeXPERT is an object - oriented OSS framework with open OSS/device adapters for unified management of services and networks covering the FCAPS management functions. It is a vendor,standards and protocol neutral framework for integrating service delivery, assurance and usage functions on a consolidated management platform while It offers a selection of graphical and programmatic tools for creating, integrating, extending, and administering service and network management applications. Through graphical interfaces, it provides a clear picture of network status from an operations, service, or customer perspective.
INTRACOM TELECOM integration services include a) requirements specification analysis, b) installation of the HW &SW platform, c) customization of the platform to meet the customer requirements, d) network modelling, e) development of modules to interface NEs/NEMs for fault/configuration/performance management and f) support.

AGILENT's NETxPERT enables Service Providers to a) leverage the existing investment in Network Management infrastructure, b) introduce element and network management systems from multiple vendors and yet use the umbrella management system to maintain a full view of the entire network, c) provide a management platform that will enable the telco to provide the highest quality and most reliable services to its customers and d) provide a flexible management platform that can extend, scale and change in line with telco's business needs.

Product Leaflet: NETeXPERT pdf file (7.43MB)

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TeMIP (by HP)

TeMIP is an integrated, multi-technology, multi-vendor, multi-protocol management platform offering a) generic network protocol interfaces, b) off-the-shelf value-added management functions and c) various easy-to-use Graphical User Interfaces.

TeMIP covers the important management functions such as a) Fault Management (Alarm and event management, alarm correlation and trouble ticketing), b) Configuration Management (e.g. Network partitioning etc.), c) Security Management (Password management, user profiles and command logging) and d) Performance Management (Liaisons to other products). TeMIP also provides great distribution & integration capabilities while it is now under the umbrella of HPOV, which covers both the telco and IT world, up to the service management layer.

INTRACOM TELECOM integration services include a) requirements specification analysis, b) installation of the HW &SW platform, c) customization of the platform to meet the customer requirements, d) development of TeMIP Access and Function Modules and e) support.

HP's TeMIP enables Service Providers to a) leverage the existing investment in Network Management infrastructure, b) introduce element and network management systems from multiple vendors and yet use the umbrella management system to maintain a full view of the entire network, c) provide a management platform that will enable the telco to provide the highest quality and most reliable services to its customers and d) provide a flexible management platform that can extend, scale and change in line with telco's business needs.

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NGN Analysis System (by AGILENT)

The NGN Analysis system is a distributed, remote-controllable network monitoring and management solution for Next Generation Networks (NGN).
INTRACOM TELECOM integration services include a) Project Management, b) System Installation, c) System Configuration, d) System Integration, e) System Support (1st and 2nd Level) and f) Training. INTRACOM TELECOM also provides Presales Activities for promoting the product the customers.

NGN caters for Next Generation Networks covering the needs of service providers who trial, deploy or operate voice over IP and Internet Offload Networks End-to-End.

NgN Analysis System monitoring solution delivers a comprehensive view of signaling in hybrid VoP networks and circuit-switched SS7 networks in real time. It enables complete end-to-end call and performance analysis - providing you with a wealth of valuable information that you can use to manage your next generation network more effectively and lift standards of customer service to new heights.

The solution addresses VoP and Internet Offload networks, such as Voice over IP, ATM, DSL and cable networks. It correlates and records the signaling message activity within these carrier networks, including call management servers, media gateway controllers, call agents, proxies and softswitches. The result - complete end-to-end network signaling visibility.

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acceSS7 (by AGILENT)

Using acceSS7 applications is it possible to tap into operator's SS7 network, collect the necessary data and, in near real time, produce information to a level of detail that was simply not possible with yesterday's systems. Now, using AcceSS7, the telecom operator can monitor the network to a finer resolution, gather information more frequently and produce higher value results. The acceSS7 system application portfolio consists of a number of applications that allow the telecom company to monitor their network more effectively.
INTRACOM TELECOM integration services include a) Project Management, b) System Installation, c) System Configuration, d) System Integration, e) System Support (1st and 2nd Level) and f) Training. INTRACOM TELECOM also provides Presales Activities for promoting the product the customers.

acceSS7 is the platform that supports many applications that can contribute considerably to a number of desirable activities within telecom operators such as a) network management, b) network operations and maintenance, c) network surveillance, d) network planning, e) billing of SS7 network usage and f) marketing analysis and statistics.
The acceSS7 system can be integrated with existing systems on operator's network, bringing the benefits of real time monitoring to their whole operation.

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e health (by Concord)

Concord's Business Service Management (BSM) helps organizations understand and improve the quality of the key business services they rely on to generate revenue and reduce costs. The result is increased productivity and profitability, tightening the link between the business and the IT services that support it. As the availability and performance features of the business services, for example call centers or cash flow management, have become more critical, the IT services that support them-applications, systems, and networks-have become strategic assets. Constant management of these assets is needed to assure a positive service experience for the end-user.

Concord's eHealth Suite provides its Business Service Management as the premiere comprehensive solution for optimizing IT services to drive business success. The eHealth Suite maps IT services to business needs, measures actual end-user experience, and manages applications, systems, and networks to provide a consolidated, business-driven view of your applications infrastructure. Concord's eHealth Suite proactively manages the technology that the services depend upon to detect problems before they impact the end-users.

INTRACOM TELECOM integration services include a) Project Management, b) System Installation, c) System Configuration, d) System Integration, e) System Support (1st and 2nd Level) and f) Training. INTRACOM TELECOM also provides Presales Activities for promoting the product to the customers.

Product Leaflet: e health pdf file (671KB)

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