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Products, Solutions & Services
Telecommunications
ActionStreamer™
Business applications and network infrastructure are steadily increasing in complexity in order to meet customer demand for new products and new features. To stay in business, it is crucial for telecommunications service providers to deliver services to their customers quickly and at low cost.
INTRACOM TELECOM, ActionStreamer™ provides a way to automatically provide new services, eliminating the need for constant and huge demands on human resources. It allows network changes to take place seamlessly by providing a real time link between business level, customer facing services and the technical aspects of underlying network technologies.
With ActionStreamer™, the focus of the provisioning problem is shifted from the network configuration to the Service itself, allowing the Operator to move from a Network Operations Support Centre concept to a Service Operations Support Centre concept.
ActionStreamer™ is a Service oriented system, which provisions services across all networks. In order to keep up with new business applications, technologies, services and elements that will be developed tomorrow, ActionStreamer™ includes user friendly and easy to use tools that make the task of adding support for new technologies relatively simple.
ActionStreamer™ is responsible for the entire life cycle of the business service request. It receives the request, decomposes it, activates sub requests, rolls back when and where necessary and closes the request.
ActionStreamer™ contains all the functionality needed to support a safe and automated method for the activation and de-activation of business services. It operates in a complex environment accepting business service requests from a multitude of sources, and in turn, interacting with external systems to fulfil these requests.
ActionStreamer™ offers a northbound standards-based OSS/J Service Activation API interface to higher-level Customer Care/Order Entry systems or to other systems, partners or operators through B2B gateways. Requests to ActionStreamer™ can also be made directly through self-provisioning Web Applications. (The OSS through Java Initiative is a working group of industry leaders who have joined resources to speed the development of innovative OSS/BSS solutions and enable fast deployment and integration of OSS components and ActionStreamer™ is a member of "The OSS through Java Certified Products" family.)
ActionStreamer™ in turn, interacts with external OSS/BSSs to perform activation, billing service assurance, workforce management and other types of operations in order to fulfil the provisioning request.
An External Inventory System maintains a model of the Network and its available resources. Depending on the customer, this could be a 3rd party system, or even a manual process used by the customer to serve this function. ActionStreamer™ uses this system to reserve resources and to assure the feasibility of the provisioning command.
Finally, ActionStreamer™ inter-operates with a series of different network elements and other resources that will provide the requested services.
ActionStreamer™ is based on:
- Open Interfaces developed by standard bodies to facilitate integration with other systems.
- Distributed architecture to support scalability, accessibility and maintainability.
- Flexibility to rapidly introduce new complex services.
- Systems that can be configured and reconfigured with relative ease as rules change and new technologies emerge.
- Friendly, intuitive interfaces and wizards to minimize the need for expensive programming efforts and highly skilled technicians.
ActionStreamer™ is a flexible, easy to use, scalable and interoperable Provisioning System, enabling service providers to offer a wide range of services running in a complex multi-network environment.
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